ABC and Associates

Team Building & Facilitation — Greenville, SC

Teams that pull in the same direction.

Facilitation and team building from someone who has actually run the room — leading technical teams through cloud, ERP, and AI change, across two countries.

A facilitated working session: colleagues mapping a process with sticky notes across a glass wall In the room — process mapping session

Most team problems aren't people problems. They're alignment problems waiting for the right conversation — and someone prepared to hold the room while it happens.

The most prepared person in the room, and the least talkative.

Facilitation Services

Scoped to what your team needs.

Bring me in for a single session or a full engagement. Each of these is work I've led from inside a real team — not run from a workbook.

01

Leadership team alignment

Get your leadership team saying the same thing outside the room that they agreed to inside it — strategy offsites, priority-setting, and the trade-off conversations that keep getting postponed.

02

IT & business alignment

A career spent translating between the people who run the systems and the people who depend on them. Workshops that turn "IT versus the business" into one shared set of priorities.

03

Change & transition facilitation

Cloud migrations, ERP replacements, AI rollouts, reorganizations, M&A. I've led the technical side of all of these — and can facilitate your team through the human side without losing people along the way.

04

Retrospectives & reviews

Turn a rough quarter or a bad incident into a team that trusts each other more, not less. Blameless, structured, and focused on what actually changes on Monday.

05

New-team formation

Charters, working agreements, and role clarity for teams that were assembled rather than grown — including teams stitched together through an acquisition or a spin-off.

06

Training & enablement

Hands-on training that sticks — from ERP and business systems to AWS and AI tools — designed and delivered for the people who'll use them every day.

The Lean Behind It

Facilitation with a method, not just a marker.

These sessions aren't freeform brainstorming. They're grounded in Lean — the discipline of seeing how value actually flows through your organization, and removing everything that slows it down.

I'm a certified Green Belt through Lean Sensei International — whose training is rooted in the Toyota way — and I've applied it where it's hardest: on live business processes, with the people who run them in the room. Gemba is a constant of my practice: I go to where the work happens, every time, before touching how it's done. The walls of sticky notes in the photos below aren't decoration — they're value streams, mapped end to end by the teams who own them.

Certified Green Belt · Lean Sensei International ↗
Value flow analysis

The centerpiece. We map every step from request to delivery — who touches it, how long it waits, where it loops back — then separate the steps that create value from the ones that create delay. Teams are usually surprised by how little of the timeline is actual work, and that surprise is where improvement starts.

Gemba

The standing habit this practice is built on — not an occasional exercise. Before any process gets mapped or redesigned, go stand where the work happens: the shop floor, the field, the queue. The hard hats in the photos below aren't a costume; that's how the work gets understood.

Waste walks

Working the eight wastes — waiting, rework, handoffs, overproduction and the rest — out of the process the team just mapped.

Root cause

Five-whys and fishbone sessions that get past the symptom everyone argues about to the cause nobody had named.

Kaizen

Small, rapid improvements with named owners and dates — so the map on the wall turns into change on the ground.

Visual management

Walls that tell the truth: assignments, issues, countdowns, and kudos where the whole team can see them.

The Rooms

Real rooms, real work.

Working sessions, go-live war rooms, training days, and field visits — rooms I've led over years of building and running technical teams. Sometimes the room is a conference room; sometimes it's a pine stand.

Next Step

Tell me what your team is up against.

A short conversation is usually enough to tell whether there's a fit. No pitch deck required — just tell me what's on your plate.